Box Office and Ticket sales line 0034 96 197 59 00
Customer service, in person and telephone line sales hours:
Monday through Friday with no scheduled performance: from 11:00 am to 5:00 pm.
Saturday, Sunday and holidays with no scheduled performance: there is no service and the box office is closed.
Monday through Friday with scheduled performance: from 11:00 am until performance curtain time.
Saturdays, Sundays and holidays with scheduled performance: from 2 hours before performance curtain time.
Matinée activities and performances: in person sales and telephone line sales, from one hour before performance curtain time.
“Last Minute” discount is only applicable when the purchase is done in person.
Lost and found
Information and assistance: 0034 96 197 59 00.
Cloakroom services
This service is offered in all performance venues. Please deposit umbrellas, bags, backpacks, cameras, audio and video devices in the Cloakroom. For safety reasons, deposited objects may be inspected.
Medical service
The Palau de les Arts has a medical care service available on performance days. Assistance can be asked directly to the ushers, or calling previously to 0034 96 197 59 00.
Special services
The Palau de les Arts has space for patrons with limited mobility. Information and assistance: 0034 96 197 59 00.
