TICKET SALES LINE 0034 96 197 59 00
BOX OFFICE HOURS
CUSTOMER SERVICE, IN PERSON SALES AND TELEPHONE LINE SALES
From 20th September 2021
The Box-Office Hours are:
Monday through Friday with no scheduled performance: from 10:30 am to 5:30 pm.
Saturday, Sunday and holidays with no scheduled performance: there is no service and the box office is closed.
Monday through Friday with scheduled performance: from 10:30 am until performance curtain time.
Saturdays, Sundays and holidays with scheduled performance: from 2 hours before performance curtain time.
Matinée activities and performances, scheduled before 12:00 pm:
In person sales and Telephone line sales, from one hour before performance curtain time.
In performances with full capacity and exclusive sale of 5 % on the same day of the performance, Monday through Sunday:
Simultaneous sale through all channels (in person, telephone line and web), according to the opening hours of the corresponding day.
“Last Minute” discount is only applicable when the purchase is done in person.
Lost and found
Information and assistance: 0034 96 197 59 00.
This service is offered in all performance venues. Please deposit umbrellas, bags, backpacks, cameras, audio and video devices in the Cloakroom. For safety reasons, deposited objects may be inspected.
The Palau de les Arts has a medical care service available on performance days. Assistance can be asked directly to the ushers, or calling previously to 0034 96 197 59 00.
The Palau de les Arts has space for patrons with limited mobility. Information and assistance: 0034 96 197 59 00.