Services - Les Arts

Services

Box Office and Ticket sales line 0034 96 197 59 00

Customer service, in person and telephone line sales hours:
Monday through Friday with no scheduled performance: from 11:00 am to 5:00 pm.
Saturday, Sunday and holidays with no scheduled performance: there is no service and the box office is closed.

Monday through Friday with scheduled performance: from 11:00 am until performance curtain time.
Saturdays, Sundays and holidays with scheduled performance: from 2 hours before performance curtain time.

Matinée activities and performances: in person sales and telephone line sales, from one hour before performance curtain time.

For performances* with sold out tickets in advance and exclusive sale of 5 % of the capacity on the same day of the performance:

Monday through Friday: Simultaneous sale through the different sale channels (in person, telephone line and web) from the opening time of the box office service.Saturdays, Sundays and holidays: Online sale from 10:00 am. Telephone line and in person sales, according to availability, from 2 hours before performance curtain time and 1 hour before performance curtain time for matinée activities.
(*) Except for educational activities with a limited number of seats included in Les Arts és Educació programme, and for free admission events with prior online request for complimentary tickets.
“Last Minute” discount is only applicable when the purchase is done in person.

 

Lost and found

Information and assistance: 0034 96 197 59 00.

Cloakroom services

This service is offered in all performance venues. Please deposit umbrellas, bags, backpacks, cameras, audio and video devices in the Cloakroom. For safety reasons, deposited objects may be inspected.

Medical service

The Palau de les Arts has a medical care service available on performance days. Assistance can be asked directly to the ushers, or calling previously to 0034 96 197 59 00.

Special services

The Palau de les Arts has space for patrons with limited mobility. Information and assistance: 0034 96 197 59 00.


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