Services - Les Arts

Services

TICKET SALES LINE 0034 96 197 59 00

BOX OFFICE HOURS

CUSTOMER SERVICE, IN PERSON SALES AND TELEPHONE LINE SALES

From 20th September 2021

 

The Box-Office Hours are:

 

Monday through Friday with no scheduled performance: from 10:30 am to 5:30 pm.

 

Saturday, Sunday and holidays with no scheduled performance: there is no service and the box office is closed.

 

Monday through Friday with scheduled performance: from 10:30 am until performance curtain time.

 

Saturdays, Sundays and holidays with scheduled performance: from 2 hours before performance curtain time.

Matinée activities and performances, scheduled before 12:00 pm:

In person sales and Telephone line sales, from one hour before performance curtain time.

 

In performances with full capacity and exclusive sale of 5 % on the same day of the performance, Monday through Sunday:

Simultaneous sale through all channels (in person, telephone line and web), according to the opening hours of the corresponding day.

“Last Minute” discount is only applicable when the purchase is done in person.

Lost and found

Information and assistance: 0034 96 197 59 00.

Cloakroom services

This service is offered in all performance venues. Please deposit umbrellas, bags, backpacks, cameras, audio and video devices in the Cloakroom. For safety reasons, deposited objects may be inspected.

Medical service

The Palau de les Arts has a medical care service available on performance days. Assistance can be asked directly to the ushers, or calling previously to 0034 96 197 59 00.

Special services

The Palau de les Arts has space for patrons with limited mobility. Information and assistance: 0034 96 197 59 00.